Terms & Conditions
These Terms & Conditions explain the terms that apply when using the Haley’s Cleaning Crew website, requesting cleaning services, or communicating with us by phone, email, or text message.
Agreement to These Terms
By accessing or using haleyscleaningcrew.com, submitting an estimate request, contacting Haley’s Cleaning Crew, scheduling cleaning services, or otherwise interacting with our business, you acknowledge these Terms & Conditions and our Privacy Policy.
Cleaning Services
Haley’s Cleaning Crew provides residential cleaning and related cleaning services in Palm Coast, Flagler Beach, Bunnell, and surrounding Flagler County communities.
Services may include:
- Residential house cleaning
- Recurring house cleaning
- Deep cleaning
- Airbnb and vacation rental cleaning
- Move-in cleaning
- Move-out cleaning
- Cleaning add-ons
- Other cleaning services agreed upon with the customer
The specific scope of service may vary depending on the service selected, property condition, customer requests, accessibility, and other factors discussed before service.
Estimates & Pricing
Prices displayed on our website are starting prices or general pricing information unless otherwise stated.
Final pricing may vary based on home size, condition, layout, requested service, cleaning add-ons, and other factors that may affect the amount of work required.
An estimate does not guarantee availability or create a confirmed appointment until the service has been accepted and scheduled with Haley’s Cleaning Crew.
Scheduling & Property Information
Cleaning appointments are subject to availability. Submitting a form or requesting a particular date does not guarantee that date or time.
Customers are responsible for providing reasonably accurate information about the property, including location, size, condition, access instructions, pets, specialty surfaces, and requested services.
Please notify Haley’s Cleaning Crew in advance about fragile items, unusual surfaces, restricted areas, pets, access concerns, or other circumstances that may affect the cleaning service.
Website Use
Information on haleyscleaningcrew.com is provided for general informational purposes and to help customers learn about our services and contact our business.
We make reasonable efforts to keep website information current, but pricing, availability, services, and other information may change from time to time.
SMS Terms & Conditions
These SMS Terms apply when you consent to receive text messages from Haley’s Cleaning Crew.
SMS Consent Communication
Phone numbers and SMS consent information obtained as part of the opt-in process will not be shared with third parties or affiliates for marketing or promotional purposes.
Types of SMS Communications
If you have consented to receive text messages from Haley’s Cleaning Crew, you may receive messages related to:
- Responses to cleaning inquiries
- Estimate-related communications
- Scheduling communications
- Appointment confirmations
- Appointment reminders
- Service updates
- Customer-service communications
- Follow-up messages related to requested services
Message Frequency
Message frequency may vary depending on the type of communication and your interaction with Haley’s Cleaning Crew.
You may receive up to approximately 5 SMS messages per week related to cleaning inquiries, estimates, scheduling, appointment reminders, service updates, customer-service communications, and follow-up messages related to requested services.
Potential Fees for SMS Messaging
Standard message and data rates may apply depending on your wireless carrier and mobile service plan.
Charges may vary based on your carrier and whether messages are sent or received domestically or internationally.
Opt-In Methods
You may opt in to receive SMS messages from Haley’s Cleaning Crew through one or more of the following methods:
- By selecting the optional SMS consent checkbox on our website contact or estimate form.
- By verbally providing consent during a phone conversation.
- By initiating a text-message conversation with Haley’s Cleaning Crew when your message reasonably requests a text response.
When requesting verbal consent, Haley’s Cleaning Crew may ask:
“Do you agree to receive customer-care text messages from Haley’s Cleaning Crew? Reply STOP to opt out or HELP for support. Message and data rates may apply. Messaging frequency may vary. Visit our Privacy Policy and Terms & Conditions for more information.”
Privacy Policy:
https://haleyscleaningcrew.com/privacy-policy/
Terms & Conditions:
https://haleyscleaningcrew.com/terms-and-conditions/
Consent to receive SMS messages is not a condition of purchasing cleaning services.
Opt-Out Method
You may opt out of receiving SMS messages at any time by replying STOP to any text message received from Haley’s Cleaning Crew.
You may also contact Haley’s Cleaning Crew directly to request removal from the messaging list.
After opting out, you may receive a final confirmation message indicating that your SMS subscription has been canceled.
Help
If you are experiencing issues with SMS communications, reply HELP to a message from Haley’s Cleaning Crew.
You may also contact us directly:
Website:
haleyscleaningcrew.com
Phone:
(386) 355-9421
Email:
[email protected]
Standard Messaging Disclosures
Message and data rates may apply. Message frequency may vary. You may opt out at any time by replying STOP. For assistance, reply HELP. Carriers are not responsible for delayed or undelivered messages.
For additional information, review our Privacy Policy and Terms & Conditions.
Privacy & Mobile Information
Your privacy is important to Haley’s Cleaning Crew. Information collected through our website, contact forms, and messaging program is handled according to our Privacy Policy.
Mobile phone numbers, SMS opt-in information, and messaging consent are not sold, rented, shared, or transferred to third parties or affiliates for their own marketing or promotional purposes.
Mobile information may be provided to service providers that help Haley’s Cleaning Crew operate its communications systems, website, scheduling tools, customer-management systems, or other business technology, but only as necessary to provide those services on behalf of Haley’s Cleaning Crew.
Review our complete Privacy Policy for more information.
Third-Party Services
Haley’s Cleaning Crew may use third-party technology and service providers to operate portions of our website, online forms, communications, scheduling, customer-management systems, data storage, and related business functions.
Our website may also contain links to external websites. Haley’s Cleaning Crew is not responsible for the content, security, availability, or privacy practices of third-party websites that we do not control.
Limitation of Website Liability
Haley’s Cleaning Crew makes reasonable efforts to maintain accurate and useful website information. However, we do not guarantee that the website will always be uninterrupted, error-free, or completely current.
To the extent permitted by applicable law, Haley’s Cleaning Crew is not responsible for damages arising solely from temporary website unavailability, technical errors, or reliance on general website information that has subsequently changed.
Nothing in these Terms & Conditions is intended to waive rights or responsibilities that cannot legally be waived under applicable law.
Changes to These Terms
Haley’s Cleaning Crew may update these Terms & Conditions from time to time to reflect changes in our cleaning services, website, communication practices, technology, or applicable requirements.
Updated Terms & Conditions will be posted on this page with a revised effective date.
Questions About These Terms?
Contact Haley’s Cleaning Crew with questions about these Terms & Conditions or our SMS messaging program.
Haley’s Cleaning Crew
Palm Coast, Florida
Phone / Text: (386) 355-9421
Email: [email protected]
Website: haleyscleaningcrew.com
Privacy Policy: haleyscleaningcrew.com/privacy-policy/